Privacy Policy

Last Updated: July 2025 

Our Commitment To Privacy

Your privacy is important to TW Garner Food Company and its subsidiaries and affiliates (collectively, “Garner Foods”, “our”, “we”, or “us”). We provide this privacy policy (“Policy”) to help you understand what information we and our subsidiaries collect and how it is used. Our subsidiaries and affiliates include Texas Pete® and Green Mountain Gringo® (collectively we will refer to these parties as “Garner Foods Affiliates and Subsidiaries”). This Policy explains our practices and the choices you can make about the way your information is collected and used. 

This Policy covers Garner Foods and Garner Foods Affiliates and Subsidiaries consumer-facing operations in the United States and applies to personal information Garner Foods and Garner Foods Affiliates and Subsidiaries collects in various contexts including when you visit Garner Foods and Garner Foods Affiliates and Subsidiaries’ website (“site”), engage with Garner Foods and Garner Foods Affiliates and Subsidiaries via social media, or participate in Garner Foods and Garner Foods Affiliates and Subsidiaries’ programs or events. Garner Foods and Garner Foods Affiliates and Subsidiaries may provide additional or different notices in connection with specific programs or offerings. 

“Personal information” is any information that identifies or reasonably could be linked to a particular person or household. It includes things like email addresses, phone numbers, mailing addresses, payment card information, account numbers, and government-issued identification numbers. These are just examples and there are many other types of information that would be considered personal information.

Garner Foods’ site may contain links to external websites and social media pages. Garner Foods and Garner Foods Affiliates and Subsidiaries does not assume responsibility and is not liable for the privacy practices of any external websites linked from our site. It is best practice to consult the privacy policy of any websites you visit.

By using our websites, you signify your agreement to the collection, use, storage, treatment, and disclosure of your personal information in accordance with this Policy. If you do not agree with this Policy, do not use our websites.

This Policy forms part of and should be read in conjunction with the Terms of Use.

  1. Information Garner Foods Collects and Purpose for Collection.
  2. Children’s Privacy.
  3. Cookie Policy.
  4. Disclosure of Personal Information.
  5. Links to Social Media and Third-Party Websites.
  6. Storing and Securing Your Personal Information.
  7. De-Identified (Anonymized) and Aggregate Data.
  8. Privacy Rights.
  9. Additional Information for California Residents.
  10. Website Terms of Use.
  11. Financial Incentive/ Bona Fide Loyalty Program.
  12. Changes to This Policy.
  13. How to Contact Us.
  14. California Personal Information Chart.
  1. Information Garner Foods Collects and Purpose for Collection.
    1. Information You Provide.

From time to time we automatically collect certain personal information directly from you, using online tracking technologies, through in-store and other offline technologies, from our business partners, from social media platforms or otherwise when engaging with the websites or when you otherwise correspond with us.  

This information is collected for a number of purposes, as described in more detail below.

Performing Services:

  • Account Creation, Access to Features, Logon Process. We use personal data you provide to create an account with us or to let you have access to certain features or areas of the websites, including: your first and last name, email address, mailing address, phone number, and other similar contact data, usernames, passwords, password hints, and similar security information used for authentication and account access. Without providing your personal data, you cannot create an account with us or access certain features or areas of the websites.
  • Communicating with You. To provide you with order confirmations and order updates, manage and maintain our business relationship with you, provide customer service, or otherwise communicate with you via text message, email, or by phone regarding your account, purchases, returns, exchanges or service requests, we may collect your name, product information, email, mailing and/or billing address, phone number, financial information, demographic information, commercial information, purchase or service history, communications preferences, the products or services that are of interest to you, web usage, interest profiles, email opens/clicks, contact history, recordings of your communications with us, and other information relevant to your products or inquiries. We may also record your conversations with us when you communicate with our customer service. 
  • Processing Orders and Payments. When you place an order through our website, you provide information required to complete your transaction, including your name, phone number, shipping address, billing address, company name, and marketing communications preferences. If needed, relevant postage information (such as tracking numbers and tracking updates) may be collected as well. 
  • Event Registration. You may provide us with your name and contact information when you register for one of our events that we host virtually, or in our store. We may use this information for tracking registrations and confirming attendance.

Market and Promote Garner Foods Products:

  • Marketing Communications. We or our third-party marketing partners may use personal information to market and promote our products and service including for the purpose of: sending marketing, advertising, and promotional communications by email, text message or mail, or sending information about events that may be of interest to you. We collect your name, mobile number, mailing address, email and communication preferences.
  • Promotions. We may use your personal information when administering our contests, limited edition events, and other similar promotions. The personal information collected for these purposes include name, email address, mailing address, phone number, and other similar contact data. 
  • Targeted Advertising. We may use your personal data to develop and display content and advertising (and work with third parties who do so) tailored to your interests or location and to measure its effectiveness. The personal data collected for these purposes include name, email address, job title and other information regarding your education and work experience. 

Improve or Develop Products or Services:

  • Customer Service. We may collect personal information from you when you contact us for customer service support or questions. Specifically, we may collect your name, email address, phone number, address, and anything you may submit in your request, including free form messages and images / attachments, depending on the nature of your customer service inquiry and the requests you are making. To enhance the user experience, improve our website, or improve our products or services, you may choose to submit feedback or we may request that you provide us with feedback regarding the products you purchased or your interaction with us through our website or through customer service. Where we request feedback, we may ask for your name, email address, phone number, and opinion.
  • Customer Satisfaction Surveys. To conduct surveys, market analysis, or other research about our website, products or services, we or our third party service providers may request that you complete a survey or participate in consumer research. We may request your name, email address, phone number, demographic information, and personal opinions.
  • Business to Business Transactions. When you share information with us on behalf of another business, we typically collect your name, company name, address, purchase history, account information, account contact information, account permissions and preferences, and any other information we use to service your account. Processing is necessary for the performance of the contract with you.
  1. Information Automatically From Your Browser Or Device. 

This section describes the personal information which may be collected automatically from your browser or device. Where we collect information automatically, we generally do so through the use of cookies or other tracking technologies or through security and activity logs. For more information on our use of cookies and other tracking technologies, please review the Cookie Policy below.

Performing Services:

  • Operating the Site. In order to operate the site, we may collect information automatically to ensure that the site functions properly and maintain the security of our site. We may collect IP address, activity logs, certain device information and browser information. We may also derive location information from your IP address. 
  • Communicating with You. When we communicate with you online, we may collect information automatically from your device or browser in order to operate the service, including IP address, device and browser information, and activity logs. 

Personalize Your Experience: 

  • Remembering Your Preferences. To save you time when you visit our website by remembering your preferences, automatically fill in forms (such as your address), or to save items to your cart we may collect IP address, device information, and browser information. 

Prevent and Detect Harm or Abuse: 

  • Protection. We may use your personal data as part of our efforts to keep the websites safe and secure and to protect others from harm or abuse, including: device and usage information, such as your IP address, browser and device characteristics, your computer or device’s operating system, language preferences, referring URLs, device name, country, location, information about how and when you use the websites and other technical information.

Market and Promote Garner Foods Products:

  • Targeted Marketing. We may combine information that we receive from your activities online with information about your past purchase history or interactions with us in order to personalize the advertisements, products or recommendations which we display. We may collect your user account data (if you are registered with us), including your name, email address, birth date and country, and technical data, which includes IP address, host name, user agent, browser identification, referrer, and the date/time of your access to our website.
  • Advertising and Behavioral Profiling. We collect information about your interaction with our Services, your advertising preferences and your communications with us. This is information we receive from your devices (including mobile devices) you use when you access our Services. This information could include the following: Device ID or unique identifier, device type, ID for advertising and a unique device token, preferences, purchase / service history, cookie IDs, your computer or device’s operating system and browser type, device identifiers, usage details, IP address, tracking data on behavior across websites, and postal or country code. 
  • Advertising Analytics. For advertising analytics, we may collect computer and connection information such as usage details, statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing activity, history and your web log information.
  • Website Use Analytics & Marketing. When you visit and use the websites, we collect information automatically from your devices to evaluate and improve our website performance, as well as for marketing purposes. This includes your IP address, cookie IDs, device identifiers, information about how you use our website, preferences and trends, and purchase and service history. If you are paying us for products or services, we will also collect your billing / account information and payment card information to complete the transaction.

Improve or Develop our Products or Services: 

  • Improving the Websites. We may use your personal data for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve the websites, products, services, and your experience, including: device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use the websites and other technical information.
  1. Information Collected from Third Parties.

We may use third party service providers to help us with our day-to-day business activities. Where we use third parties, they may share personal data about you with us. 

Providing Products and Services:

  • Account Registration and Management. You are able to create an account with us during the checkout process and on various pages on our site through Garner Foods. Creating an account allows you to track your purchases and receive a more personalized shopping experience. When you register for an account, log in through an existing account, manage and administer your account and to provide Services related to your account we receive, first and last name, date of birth, country, email address, phone number, communications preferences, purchase history, account password, and other information related to you or others which you provided to us. 
  • Processing Transactions. Garner Foods uses third party payment providers who are PCI-DSS compliant to process all transactions through our websites. When you make a purchase, our third party payment provider may share with us your name, email address, billing address, transaction information (i.e., amount of transaction, time of transaction, and transaction ID), payment method, phone number and other information in order for us to process your order and send you the items you purchased.
  • Engaging with You on Social Media. If you interact with us on social media or use features, such as plugins, widgets, or other tools made available by social media platforms or networks (including Facebook, Twitter, and Pinterest) in connection with our website, we collect information that you share with us or that the social media platforms share with us. For more information about the privacy practices of those social media platforms, please review the privacy policies and settings of the social media platforms and networks that you use.
  • To Send System Generated Communications To You. We may use third parties to send you administrative information about products or services you have purchased. We may receive personal data about you from the third party, including name and email address. 

Market and Promote Garner Foods Products:

  • Marketing and Promotions. On occasion we might collect personal information from third parties such as from tradeshows marketing and advertising partners, and partnerships with third parties who help to administer promotions, giveaways or sweepstakes. This information is usually limited to name, email address and mailing address. 
  • Targeted Advertising. We also permit third parties to use tracking technologies on our website to help us evaluate website analytics, to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders. Some of these third parties use their technology to provide advertising about products and services tailored to your interests which may appear either on our websites or on other websites. For more information about the use of third party cookies and tracking technologies on our website, please review our Cookie Policy.
  • Communicating Via Social Media. When you communicate with us or otherwise engage with us through the use of social media, such as Facebook, Instagram or X (formerly Twitter), we may receive information related to your engagement with us via social media. Generally, we may receive information such as name, social media handle, and other information about your profile which you many have made public.
  1. Other Uses of Personal Information

Garner Foods may also use any of the personal information it collects or receives for the following business purposes:

  • To Develop Our Websites, Products and Services. We may use your personal data to further develop our existing websites, products and services, including artificial intelligence tools and features, or to develop new products and services. 
  • To Protect The Websites, Us, and Others. We may use your personal data as part of our efforts to keep the websites safe and secure (for example, for fraud monitoring and prevention) and to protect others from harm or abuse. 
  • To Enforce Our Terms, Conditions, and Policies. We may use your personal data to ensure you and others are complying with our terms, conditions and policies, including providing your information to law enforcement if we believe it is appropriate to do so and using your information in connection with legal proceedings brought by us or against us. 
  • To Respond to Legal Requests and Comply with Applicable Law. If we receive a subpoena, discovery request, or other legal request, we may need to review and evaluate your personal data and potentially provide your personal data in response to the request. We may also need to use your personal data as needed to comply with applicable laws and regulations. 
  • For Other Business Purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve the websites, products, services, and your experience. 

We use personal information for these purposes to comply with a legal obligation to which we are subject. Otherwise, the processing is based on our legitimate interest. When we rely on our legitimate interest, we will always assess whether your interests or fundamental rights and freedoms do not outweigh our interests. 

  1. Children’s Privacy. 

Our websites are not directed to children under the age of 16. We do not knowingly collect any personal information concerning or from children under the age of 16, except when consent is provided by a parent or guardian. If we learn that we have collected personal data from a child under 16 without parental consent, we will take steps to delete the information as soon as possible. We recommend that parents or legal guardians be involved in the online activities of their children in order to prevent the collection of their personal data without parental consent. If you believe that we have inadvertently collected personal data about your child, please contact us at privacy@garnerfoods.com and we will promptly delete or de-identify this information.

  1. Cookie Policy.

This section describes how Garner Foods uses cookies and similar technologies to collect and store information when you visit our websites. Like many companies, Garner Foods uses certain technologies – cookies, web beacons, clear GIFs, tracking pixels, and similar technologies (collectively, “cookies”) – to collect information when you interact with our website and email communications. 

  1. How do Cookies Work?

To understand how tracking technologies work, it is helpful to describe the types of technologies we use and what they are used for:

  • Cookies – a “cookie” is a small text file that websites send to your computer, device, or other internet-connected tool you are using that contains data used by the website for its business purposes. 
  • Web Beacons – a “web beacon” or “pixel” is a tag used on a web browser or HTML email that records your activities when viewing the web page or email where it is placed. 

Cookies are classified by their purpose:

  • Essential – These cookies are required for the website to function. You cannot disable these.
  • Personalization – Allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your general location.
  • Analytics – Help the us understand how its website performs, how visitors interact with the site, and whether there may be technical issues. 
  • Targeted Advertising – Used to deliver advertising that is more relevant to you and your interests. May also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Our websites use first party cookies and third party cookies. The difference between first party cookies and third party cookies relates to the control of the party who serves the tracking technology. First party cookies are cookies that are specific to the website that created them. Their use enables us to operate an efficient service and to track the patterns of behavior of visitors to the website. Third party cookies, on the other hand, are placed on your device or served by a third party (i.e., not by Garner Foods). While we may allow third parties access to the website to place these cookies on users’ devices, we do not retain control over the information supplied by the cookies, nor do we retain access to that data. This information is controlled wholly by that third party in accordance with their respective privacy policy. To learn more about the tracking technologies delivered on our website, visit the website and click on the cookie icon at the bottom left corner of your screen. Click and review both the Categories and Services tabs. The pop-up will inform you about the different types of cookies and trackers used on the website, their purpose, and what kind of personal data they collect. You will be presented with clear options to either accept or reject the use of cookies. To accept the use of cookies, simply click the “Accept All” button on the banner. To decline cookies, click the “Deny All” button. You should still be able to use the website without accepting non-essential cookies. If you wish to change your cookie preferences after making an initial choice, you can access the cookie icon at the bottom left corner of your screen and revisit the cookie banner to adjust your settings.

  1. How Does Garner Foods Use Cookies

We use cookies consistent with this Policy. For example, a cookie may be used to determine your preferred language, maintain the security of our website and your account, measure website analytics, measure the effectiveness of our advertising and promotional communications, and gain information for marketing and advertising purposes, including by identifying the website from which a person was referred to Garner Foods’ site and to track other websites visited by an individual.

Information gathered through usage of a cookie is not linked to any direct personal identifiers (e.g., your name or e-mail address), unless you become a customer of Garner Foods. Once you submit personal information on our websites (e.g., by signing up to receive information from us) we may link such personal information with data associated with your visit(s) to our websites. 

If you are registered with an account, we will, to the extent legally permissible, combine Cookie Data with your account to improve your experience with our services. Where permissible, your account will be identified either from you signing in with your username or by using your IP address collected through a cookie.

Third-Party Analytics. Our websites use third-party web analytics services that uses cookies, to help the websites analyze how users use the websites. The information that is collected about your use of the website will be de-identified or pseudonymized by the third-party analytics provider (Google and Adobe) for the purpose of evaluating your use of the sites, compiling reports on website activity and providing other services relating to website activity and internet usage. The third-party analytics providers that Garner Foods uses will not link your IP address with any other data held by them about you. Information collected by us through use of third-party analytics includes: number of visitors, referring URLs, and pages visited.

For further information, please see Google Analytics’, Adobe Analytics’, Shopify Analytics’, and Destini Analytics’ sites:

  1. Disabling, Deleting, or Opting-Out of Cookies

If you do not want to have cookies placed on your device, many of them offer ways to opt-out. You may refuse the use of cookies by selecting the appropriate setting in our cookie banner. To access the cookie banner, visit the website and click on the cookie icon at the bottom left corner of your screen. The pop-up will inform you about the different types of cookies and trackers used on the website, their purpose, and what kind of personal data they collect. You will be presented with clear options to either accept or reject the use of cookies.

In addition, most web browsers allow at least some control of most cookies through browser settings. You may refuse the use of cookies by selecting the appropriate settings on your browser to decline cookies. You may also delete existing cookies through your browser. Please visit the following websites to learn more (depending on the browser you use): 

Please note, if you disable cookies, you may not be able to use the full functionality of our websites. In particular, you may have limited access to some areas or be transitioned to a different experience.

You may also disable JavaScript at any time. Please remember: some features of our websites may not function properly unless cookies and JavaScript are enabled, and some areas of our websites may not function at all.

You may choose to delete cookies placed on your device and to block new third-party cookies from being placed by using your internet browser’s privacy and security settings. In addition, you may opt out of our sharing your personal information for targeted advertising purposes by submitting a request through the “Your Privacy Choices” link in our footer of our websites.

  1. Do-Not Track Features 

Many web browsers and some mobile operating systems and mobile applications include a “do-not-track” feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing do-not-track signals has been finalized and, as such, we do not currently respond to do not track browser signals or any other mechanism that automatically communicates your choice not to be tracked online. We will update this Policy if that changes in the future. These features are not an alternative to the settings you choose in our cookie banner. 

  1. Disclosure of Personal Information.

The Websites may generally share personal data with each other so that we can provide our services to you, in so far as there is a legal basis. In addition, we may share your personal data with the following categories of third-parties for one or more of purposes such as contacting and corresponding with you, responding to your inquiries, improving our website, targeted advertising, offering media products you request, or other purposes as described above and if there is a legal basis:

  • Service Providers (or Processors). Subject to written agreement Garner Foods partners with certain service providers to process your personal data consistent with our instructions, including: 
    1. Marketing service providers (such as developing campaigns, sending emails or text messages, delivering advertisements, facilitating customer product reviews);
    2. Fraud monitoring or detection service providers;
    3. Survey program and service providers;
    4. Customer data and survey response analytics providers;
    5. SMS and other messaging service providers; 
    6. Content optimization service providers; 
    7. Invoice and billing service providers; 
    8. Social media companies to which you enable access; 
    9. Email alert providers; 
    10. Website analytics providers; 
    11. Website hosting providers; 
    12. Website testing and optimization service providers; 
    13. Warranty and after-sales service providers; 
    14. Third Party Payment Processors; 
    15. Shipping Carriers; 
    16. Professional Services; and
    17. Customer service providers. 
  • Marketing and Advertising Partners. In addition, where by permitted by law, and this Policy, we may share your personal data with the following types of Marketing and Advertising Partners:
    • Advertising, direct marketing, and lead generation providers; 
    • Social media site advertising providers; 
    • Targeted advertising platforms.  
  • As Legally Required. Where we believe it necessary and appropriate to do so, we may share your personal data with: law enforcement; government agencies or regulators; courts; parties to legal proceedings in which a subpoena or legal request has been propounded to which such information would be responsive. In those circumstances we will make reasonable efforts to disclose only that information is relevant to the reason for disclosure and to protect the privacy of such information to the extent reasonably possible.  
  • Business Partners.  We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.  
  1. Links to Social Media and Third-Party Websites. 

Our website may include links to blogs, social media, and third-party websites. These third-party sites have their own privacy policies and terms of use and are not controlled by this Privacy Policy or the terms of our website’s disclaimer. You should carefully review any terms, conditions and policies of such third-party sites before visiting them or supplying them with any personal information. If you follow a link to any third-party site, any information you provide that site will be governed by its own terms of use and privacy policy and not this Policy.

We are not responsible for the privacy or security of any information you provide to a third-party website or the information practices used by any third-party site, including links to any third-party site from the websites. We make no representations, express or implied, concerning the accuracy, privacy, safety, security or the information practices of any third-party site. The inclusion of a link to a third-party site on our website does not constitute any type of endorsement of the linked site by us. We are not responsible for any loss or damage you may sustain resulting from your use of any third-party website or any information you share with a third-party website.

  1. Storing and Securing Your Personal Information. 

We will only keep your personal data for as long as it is necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law (such as business records, tax, accounting or other legal requirements). In determining data retention periods, we take into consideration the applicable law, contractual obligations, and your expectations. 

When there is/are an indication(s) of potential legal claim(s) or liability, the retention period will be extended accordingly. 

When we have no ongoing legitimate business need to process your personal data, i.e. when we no longer have a legal basis in accordance with applicable law, we will either delete or anonymize it and we will make such determination based on applicable laws. When the processing of personal data is based on your consent, the data will be stored for as long as there is valid consent for the processing. 

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal data we collect, receive, use, or store, including measures designed to protect data transferred to different countries for use or processing in accordance with this Policy. We will do our best to protect your personal data taking into account the state of art, the cost of implementation and the nature, scope, context and purposes of processing as well as the risks of varying likelihood and severity for your rights and freedoms posed by the processing. You should however access the websites within a secure environment. If you believe your account has been compromised or you suspect any type of data breach, please contact us at privacy@garnerfoods.com. 

  1. De-Identified (Anonymized) and Aggregate Data.

The websites may de-identify (also referred to as “anonymize”) and aggregate data for its business purposes, including but not limited to, improving the products and features of its services, maintaining the security and integrity of its systems, for analytics, and other legitimate business purposes. “De-identified Data” means information that cannot reasonably be used to infer information about, or otherwise be linked to a particular data subject. De-identified Data includes anonymized data and is no longer “personal data” under applicable data protection laws. Where we process De-identified Data, we commit to maintain and use the information in de-identified form and not attempt to reidentify the information, except where permitted by law. We may disclose De-identified Data to third parties who commit themselves to maintaining these same standards for any business purpose. 

  1. Privacy Rights. 

Some privacy laws require that we disclose the privacy rights that you may have regarding your personal information. We have defined the various rights below. 

For all personal information that we collect about you, you may have the following rights or choices that we will accommodate where your requests meet legal and regulatory requirements and do not risk making our other data less secure or changing our other data. You may also designate an authorized agent to make a request on your behalf.

Right to access — The right for a consumer to access from a business/data controller the information or categories of information collected about a consumer, the information or categories of information shared with third parties, or the specific third parties or categories of third parties to which the information was shared; or, some combination of similar information. 

Right to correct — The right for a consumer to request that incorrect or outdated personal information be corrected but not deleted. 

Right to delete — The right for a consumer to request deletion of personal information about the consumer under certain conditions. 

Right to opt out of certain processing — The right for a consumer to restrict a business’s ability to process personal information about the consumer. 

Right to portability — The right for a consumer to request personal information about the consumer be disclosed in a common file format. 

Right to opt-out of sales — The right for a consumer to opt out of the sale of personal information about the consumer to third parties. 

Right to opt in for sensitive data processing — The right for a consumer to opt in before a business can process their sensitive data. 

Right against automated decision making — A prohibition against a business making decisions about a consumer based solely on an automated process without human input. 

Right to appeal — where a controller declines to take action regarding a consumer’s request to exercise any privacy right, the controller must allow the consumer to appeal the decision and provide instructions on how they may request an appeal.

In addition, a business may not treat a consumer who exercises a consumer right differently than a consumer who does not exercise a right.

  1. Making a Request

If at any time you wish to make a privacy request, such as if your personal information should ever change, you wish to change your preferences, or to delete any personal information that you provided through your visits to our website, please let us know by sending an email to privacy@garnerfoods.com. In this request, you will need to provide your full name, email address, phone number, the type of privacy request you are submitting, the relationship to the account holder if submitting the request on their behalf. We are not responsible for any losses that could arise from any inaccurate, deficient, or incomplete personal information that you provide us.

For security reasons, we may need to request specific information from you to help us confirm your identity, before we correct, update or delete any personal information you provide us.

  1. Verifying Your Identity

Once the request has been received, you may be asked to provide additional personal information for verification purposes, including your full name, email address, telephone number, billing address, previous purchase or order history, order number, account information, and additional identifiers as needed before your request can be accommodated. For requests involving specific pieces of information, we may also require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request.

  1. Authorized Agents

You may have the right to designate someone else make privacy requests for you under the data protection laws. Authorized agents must:

  • Provide us with valid written authorization, that the third party agent has the authority to act on behalf of the individual whom they are making the request, which must include the agent’s name, email address, and phone number, 
  • You must follow the instructions above to verify your own identity, and
  • The authorized agent must follow the instructions provided in this section to make a request.

We reserve the right to verify the validity of any third party request to exercise privacy rights on behalf of our customers to the fullest extent permitted under applicable data protection law.

  1. Appealing our Decision

If you disagree with a decision we make regarding your request to exercise a privacy right as described in this Policy, you may contact us using the section below. Please refer to the prior request, and include the reason for your appeal in your request.

  1. Additional Information for California Residents.

This section of our Policy supplements the terms of the Policy. This section applies only to persons who are California residents.

“Legal Categories” of Personal Information. Certain U.S. laws require us to tell you about the personal information we collect about you in a certain way – specifically, we need to tie it back to the “legal categories” of personal information that are listed in the laws.  To do this, we bundled up the information we gave you in this Policy and matched the different types of personal information we collect about you with the legal category. To make things easier to understand, we’ve put this information in a Personal Information Privacy Chart at the end of this Privacy Policy. 

Shine the Light Notice. California residents have the following additional rights regarding disclosure of your Personal Information to third parties for their own direct marketing purposes: 

We provide California residents with the option to opt-in to sharing of “Personal Information” as defined by California’s “Shine the Light” law with third parties, other than with our affiliates, for such third parties’ own direct marketing purposes. We do not share Personal Information with non-affiliate third parties for their direct marketing purposes absent your consent. If you are a California resident, you may request information about our compliance with the Shine the Light law and/or withdraw previously given consent to sharing with on-affiliate third parties for their direct marketing purposes by contacting using the methods in the “Contact Us” section below. Requests must include “California Marketing Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through the provided e-mail address or mailing address.  

  1.  Website Terms of Use. 

The Website Terms of Use governing your use of the websites contains important provisions disclaiming and excluding our liability and the liability of others regarding your use of the websites and provisions determining the applicable law and exclusive jurisdiction for the resolution of any disputes regarding your use of the websites. Each of those provisions also applies to any disputes that may arise in relation to this Policy and the collection, use and disclosure of your personal information, and are of the same force and effect as if they had been reproduced directly in this Policy.

  1. Changes to This Policy.

We reserve the right to change or update this Policy from time to time. The updated version will be indicated by the “Last Updated” date and the updated version will be effective as soon as it is accessible. If we make any material changes to the Policy, we will update the Policy on our website prior to the changes becoming effective.  The collection, use, and disclosure of your personal information by us will be governed by the version of this Policy in effect at that time. New versions of this Policy will be posted on this page of our website. We encourage you to check the Policy from time to time. Your continued use of the websites will signify that you agree to the collection, use, and disclosure of your personal information in accordance with the changed policy. 

  1. How to Contact Us.

If you have any questions regarding this Policy or our privacy practices, or the privacy policy and practices of our domestic providers, you can contact us at privacy@garnerfoods.com or by calling our Customer Support line at 336-714-2170.

If you contact us by email, you should be aware that email transmissions might not be secure. Information you send by email could be viewed in transit by a third party. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during transmission.

  1.  California Personal Information Chart.

This section summarizes how Garner Foods processes Personal Information in accordance with California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, “CCPA”). The terms used in this section shall have the same meanings as given to them under the CCPA. 

In the last 12 months, we have collected or received, disclosed, shared or sold the following categories of Personal Information:

Legal CategorySource(s)Purpose for CollectionCategories of Third Parties to Whom we Disclosed for a Business PurposeCategories of Third Parties to Whom we Shared or Sold
A. Identifiers.
A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.
  • Directly from You
  • Automatically from your Browser or Device
  • From Third Parties
  • Performing Services
  • Personalize Your Experience
  • Market and Promote Garner Foods Products
  • Providing Products and Services
  • Improve or Develop Products or Services
  • Prevent and Detect Harm or Abuse
  • Protect The Websites, Us, and Others 
  • Enforce Our Terms, Conditions, and Policies 
  • Respond to Legal Requests and Comply with Applicable Law 
  • Other Business Purposes
  • Service Providers (or Processors) 
  • Marketing and Advertising Partners 
  • As Legally Required 
  • Business Partners
  • Service Providers (or Processors) 
  • Marketing and Advertising Partners 
  • As Legally Required 
  • Business Partners
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, marital status, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
  • Directly from You
  • Automatically From your Browser or Device 
  • From Third Parties
  • Performing Services
  • Market and Promote Garner Foods Products
  • Providing Products and Services
  • Improve or Develop Products or Services
  • To Protect the Websites, Us, and Others 
  • Enforce Our Terms, Conditions, and Policies
  • To Respond to Legal Requests and Comply with Applicable Law
  • Other Business Purposes
  • Service Providers (or Processors) 
  • Marketing and Advertising Partners 
  • As Legally Required 
  • Business Partners
  • Service Providers (or Processors) 
  • Marketing and Advertising Partners 
  • As Legally Required 
  • Business Partners
C. Protected classification characteristics under California or federal law.
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
  • Automatically from Your Browser or Device 
  • From Third Parties
  • Market and Promote Garner Foods Products 
  • Providing Products and Services 
  • Improve or Develop Products or Services 
  • To Protect the Websites, Us, and Others 
  • Enforce Our Terms, Conditions, and Policies 
  • Respond to Legal Requests and Comply with Applicable Law 
  • Other Business Purposes
  • Service Providers (or Processors) 
  • Marketing and Advertising Partners 
  • As Legally Required 
  • Business Partners
  • Service Providers (or Processors) 
  • Marketing and Advertising Partners 
  • As Legally Required 
  • Business Partners
D. Commercial information.
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  • Directly From You
  • Automatically from Your Browser or Device
  • From Third Parties
  • Performing Services
  • Personalize Your Experience
  • Market and Promote Garner Foods Products
  • Providing Products and Services
  • Improve or Develop Products or Services
  • To Protect the Websites, Us, and Others 
  • Enforce Our Terms, Conditions, and Policies 
  • Respond to Legal Requests and Comply with Applicable Law 
  • Other Business Purposes
  • Service Providers (or Processors) 
  • Marketing and Advertising Partners 
  • As Legally Required
  • Business Partners
  • Service Providers (or Processors) 
  • Marketing and Advertising Partners 
  • As Legally Required
  • Business Partners
E. Biometric information.
Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, DNA data, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.		Not Collected.
F. Internet or other similar network activity.
Browsing history, search history, information on an employee’s interaction with a website, application, or advertisement.
  • Directly From You
  • Automatically from Your Browser or Device
  • From Third Parties
  • Performing Services 
  • Personalize Your Experience
  • Prevent and Detect Harm or Abuse
  • Market and Promote Garner Foods Products
  • Improve or Develop Products or Services 
  • To Protect the Websites, Us, and Others 
  • Enforce Our Terms, Conditions, and Policies
  • Respond to Legal Requests and Comply with Applicable Law 
  • Other Business Purposes
  • Service Providers (or Processors) 
  • Marketing and Advertising Partners 
  • As Legally Required 
  • Business Partners
  • Service Providers (or Processors) 
  • Marketing and Advertising Partners 
  • As Legally Required 
  • Business Partners
G. Geolocation data.
Data that can identify a consumer’s physical location or movements.
  • Automatically from Your Browser or Device
  • Performing Services 
  • Improve or Develop Products or Services 
  • To Protect the Websites, Us, and Others 
  • Enforce Our Terms, Conditions, and Policies 
  • Respond to Legal Requests and Comply with Applicable Law 
  • Other Business Purposes
  • Service Providers (or Processors) 
  • Marketing and Advertising Partners 
  • As Legally Required 
  • Business Partners
  • Service Providers (or Processors) 
  • Marketing and Advertising Partners 
  • As Legally Required 
  • Business Partners
H. Sensory data.
Audio, electronic, visual, olfactory, or similar information.
  • Directly From You
  • Performing Services 
  • Improve or Develop Products or Services 
  • To Protect the Websites, Us, and Others 
  • Enforce Our Terms, Conditions, and Policies 
  • Respond to Legal Requests and Comply with Applicable Law 
  • Other Business Purposes
  • Service Providers (or Processors) 
  • Marketing and Advertising Partners 
  • As Legally Required 
  • Business Partners
  • Service Providers (or Processors) 
  • Marketing and Advertising Partners 
  • As Legally Required 
  • Business Partners
I. Professional or employment-related information.
Current or past job history or performance evaluations.
  • Directly From You
  • Market and Promote Garner Foods Products 
  • Improve or Develop Products or Services 
  • To Protect the Websites, Us, and Others 
  • Enforce Our Terms, Conditions, and Policies
  • Respond to Legal Requests and Comply with Applicable Law 
  • Other Business Purposes
  • Service Providers (or Processors) 
  • Marketing and Advertising Partners 
  • As Legally Required
  • Business Partners
  • Service Providers (or Processors) 
  • Marketing and Advertising Partners 
  • As Legally Required
  • Business Partners
J. Education information as defined by the Family Education Rights and Privacy Act (20 U.S.C. Sec. 1232g; 34 C.F.R. Part 99).
Information that is not publicly available maintained by an education agency or institution related directly to a student.
  • Not Collected.
K. Inferences drawn from other personal information.
Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
  • Automatically from Your Device or Browser 
  • From Third Parties
  • Market and Promote Garner Foods Products 
  • Improve or Develop Products or Services 
  • To Protect the Websites, Us, and Others 
  • Enforce Our Terms, Conditions, and Policies 
  • Respond to Legal Requests and Comply with Applicable Law 
  • Other Business Purposes
  • Service Providers (or Processors) 
  • Marketing and Advertising Partners 
  • As Legally Required
  • Business Partners
  • Service Providers (or Processors) 
  • Marketing and Advertising Partners 
  • As Legally Required
  • Business Partners
I. Sensitive Personal Information.
Personal information that reveals a consumer’s: Social Security number, driver’s license number, state identification card number, or passport number; a consumer’s account log-in, financial account, debit card, or credit card number in combination with any security or access code, password, or credentials allowing access to an account; precise geolocation; racial or ethnic origin, religious or philosophical beliefs, or union membership; the contents of a consumer’s mail, email, and text messages (not business related); genetic data; biometric data used to uniquely identify a consumer; health data; or data related to sex life or sexual orientation.
  • Directly From You 
  • Automatically from Your Device or Browser 
  • From Third Parties
  • Performing Services 
  • Prevent and Detect Harm or Abuse 
  • Providing Products and Services 
  • Improve or Develop Products or Services 
  • To Protect the Websites, Us, and Others 
  • Enforce Our Terms, Conditions, and Policies 
  • Respond to Legal Requests and Comply with Applicable Law 
  • Other Business Purposes
  • Service Providers (or Processors) 
  • Marketing and Advertising Partners 
  • As Legally Required
  • Business Partners
  • Service Providers (or Processors) 
  • Marketing and Advertising Partners 
  • As Legally Required
  • Business Partners